| Fan services email 16:30 - Oct 18 with 679 views | kel |
Has anyone had reason to contact the club using this address?
I sent an email on the day of the Swindon game but only got an automated reply saying they would respond within 14 days as per the club charter. Before anybody tells me to email them again -
a) I shouldn’t have to
b) past experience tells me I’ll get an answer quicker by posting about it on here. |  |
| |  |
| Fan services email on 23:36 - Oct 18 with 441 views | Sandyman |
Yes. Made a suggestion a few days before the Swindon home game. Got the auto reply about a 14 day response, which never responded after 14 days. As the suggestion became irrelevant after the Swindon game, there was no need for a reply to be fair. Even so, given the excellent advances the club have made off-field, you'd expect a more timely, pro-active operation from this address. |  |
| "And only as far as Casey Pettit......" |
| |
| Fan services email on 08:45 - Oct 19 with 270 views | kel |
| Fan services email on 23:36 - Oct 18 by Sandyman |
Yes. Made a suggestion a few days before the Swindon home game. Got the auto reply about a 14 day response, which never responded after 14 days. As the suggestion became irrelevant after the Swindon game, there was no need for a reply to be fair. Even so, given the excellent advances the club have made off-field, you'd expect a more timely, pro-active operation from this address. |
Cheers, SM.
I’ll see if what I contacted them about is resolved at tomorrow's game I suppose. If not, I’ll probably not be bringing my kids to games going forward unless it is which is a shame all round.
I may be wrong but I thought this was a fairly newly created role so surely a response with two weeks isn’t too much to ask, especially when the club gets so much right these days as you say. | |
| |
| Fan services email on 15:24 - Oct 19 with 67 views | Dale_4_Life |
| Fan services email on 08:45 - Oct 19 by kel |
Cheers, SM.
I’ll see if what I contacted them about is resolved at tomorrow's game I suppose. If not, I’ll probably not be bringing my kids to games going forward unless it is which is a shame all round.
I may be wrong but I thought this was a fairly newly created role so surely a response with two weeks isn’t too much to ask, especially when the club gets so much right these days as you say. |
Can you air on here a indicator of the problem that needs sorting?.
It would be a huge backwards step by the club to not put any concern regarding younger fans front and central in the sort out as a priority stake.
As alluded massive progress in the majority of club opportunities and then this type of thing happens.
We know the club read this board (a good thing). |  | | |
| Fan services email on 15:39 - Oct 19 with 28 views | kel |
| Fan services email on 15:24 - Oct 19 by Dale_4_Life |
Can you air on here a indicator of the problem that needs sorting?.
It would be a huge backwards step by the club to not put any concern regarding younger fans front and central in the sort out as a priority stake.
As alluded massive progress in the majority of club opportunities and then this type of thing happens.
We know the club read this board (a good thing). |
If what I mailed them about happens again tomorrow then I most likely will as it’s something the club should be concerned about, especially given the e-shot I received this afternoon regarding allocated seating and seeing from Judd’s post on here that they’re going big on it.
My query is also related to ground regulations so they can’t start preaching about one area of them and not showing any regard for others. I’m not one to bash the club usually but don’t send out fan surveys and ask for feedback if you’re going to ignore it. Screams of paying lip service otherwise. | |
| |
| |
By continuing to use the site, you agree to our use of cookies and to abide by our Terms and Conditions.